SECUREX SECURITIES LIMITED

Securex Agencies is ISO certified and a leading provider of security solutions in the East Africa Region.

We are seeking suitably qualified and experienced individuals to fill the following vacancies in our Nairobi Office: -

Operations Manager

Main Duties and Responsibilities

• Management of a large guard force and alarms administration
• Organizing tasks and overseeing effective supervision
• Visit incident scenes, investigation and compilation of detailed reports
• Conduct security surveys and design appropriate assignment instructions
• Carrying out intelligence threat assessment
• Client liaison
• Coordinating with law enforcement agencies in solving crime

Requirements

• University graduate preferably in social sciences.
• Diploma in security management will be an added advantage
• Security background preferably in the disciplined forces at a senior level with not less than 10 years experience
• Proven experience in organizational and administrative duties
• Be computer literate
• Have good communication and report writing skills
• Have good leadership and decision making skills.
• Ability to motivate and willing to work for long hours

Customer Care Representative

Main duties and Responsibilities

• Carry out regular client visits to establish level of customer satisfaction and address concerns raised
• Carry out customer’s opinion surveys, analyze data collected and prepare monthly reports.
• Maintenance of customers visits schedules and account resolution records
• Prepare, deliver and collect signed service contracts from clients
• Update customer data and maintain client files.
• Identify opportunities to cross and up sell to existing clients
• Build and Maintain Customer Relationship with various clienteles.
• Timely response to clients’ queries.

Requirements

• University graduate preferably in social sciences
• 3 years sales experience in a similar organization
• Results oriented individual willing to work long hours
• Be computer literate
• Have good communication skills

Radio Controllers

Main Duties and Responsibilities

• Manning a busy radio communication Control Room
• Appropriate dispatch of alarm response teams and record movement
• Logging of alarm communication
• Client liaison and maintaining detailed report entries in the OB

Requirements

• Education: University graduate or a diploma in information technology
• Previous experience in a busy communication centre
• Excellent communication, listening skills and keen eyes for details.
• Ability to motivate and willing to work for long hours without supervision.

Investigation Officer

Minimum Requirements

• University graduate preferably in criminology specializing in forensic investigations.
• Security background preferably in the disciplined forces at a senior level with not less than 5 years experience
• Proven experience in investigating fraud and attending to scenes of crime and preparing appropriate reports
• Proven experience dealing with the Police and other security agents on various investigations

Technicians

• To carry out surveys for installation of electronic security systems.
• To carry out installation, service and maintenance of electronic security systems.
• To handle technical complaints from clients.
• To prepare detailed technical report after attending incident scenes

Minimum Requirements

• Diploma in Electronic Engineering or Telecommunication
• 3 years experience in a similar position
• Excellent communication and grooming skills
• Ability to quickly adapt to a demanding environment
• Current driving and motorcycle license will be an added advantage

Workshop Manager

Main Duties and Responsibilities

• Routine inspection and maintenance of the fleet of vehicles
• Prepare, co-ordinate and manage vehicle fleet budget
• Assist in the recruitment and duty assignment of mechanics
• Ensure all vehicles are serviced as per schedule
• Ensure that vehicles are kept clean and in good state of repair
• Liaising with the purchasing department and advising on purchases of appropriate spare parts
• Assessment of accident damage costs and dealing with insurance claims

Requirements

• University graduate preferably in Mechanical Engineering. Holders of a higher National Diploma in Automotive Engineering will also be considered
• 10 years experience in a busy workshop
• Be computer literate
• Have good communication and presentation skills
• Posses a clean and valid driving license and willing to work for long hours

Qualified and interested candidates should email their applications together with a detailed CV a recent photo, details of their current position and remuneration to The Human Resources Manager jobs@securex.co.ke by not later than 10th December 2010.

Securex is an equal opportunity employer and only shortlisted candidates will be contacted.